Medical examination reports, e-mail exchanges with GPs – in the world of healthcare, too, more and more confidential data is being managed digitally. Health Info Net AG (HIN) ensures data protection and professional secrecy in digital communication and simplifies collaboration along the treatment chain. As a long-term partner, aspectra ensures that doctors and hospitals have uninterrupted data access.
In 2011, HIN was looking for a new partner for its system platform. They needed an experienced hosting service with a certified high-security data centre. In addition, HIN relies on access to a qualified contact person who can quickly understand, assess and meet challenges. The company chose aspectra. Lucas Schult, CIO at HIN, has not regretted this decision for one minute.
High availability, even when it comes to innovations and changes
The entire platform was migrated to aspectra within six months. The relocation was well planned and smoothly implemented, as was the internal relocation this year to another floor of the data centre. “If occasional problems or incidents do occur, they are investigated and resolved quickly and thoroughly,” says Lucas Schult. The operating processes of the two companies are precisely in sync. The top priority is always the availability of the systems as well as customer satisfaction. The HIN platform is continuously updated. aspectra implements changes without endangering ongoing operations.
A personal contact for collaboration as partners
The personal site manager at aspectra knows what HIN wants, discusses problems and quickly provides a solution. Lucas Schult: “We appreciate the structured and process-based way of working. aspectra greatly values professionalism and working together as partners. As a company, we think very similarly. The chemistry is right at every level.” The open attitude and close collaboration are particularly valuable when it comes to preventing conflict. Looming problems or misunderstandings are quickly recognised and resolved.
aspectra services for Health Info Net AG (HIN)